The City of Seattle is investigating Robotic Process Automation (RPA) and similar technologies to guide, assist and/or automate workflows and tasks performed by Customer Information Service (CIS) users who use the Oracle Customer Care and Billing (CCB) application at the City’s two public utilities.
RFI Schedule:
Schedule of Events | Date |
Request for Information Released | October 24, 2018 |
Q&A Conference | November 1, 2018 @ 1:30 PM
Seattle Municipal Tower, Suite 1610 700 Fifth Avenue, Seattle, WA 98104 Or Or 844-386-1200 Conference ID: 399850 |
Deadline for Questions | November 7, 2018 @ 2:00 PM |
Submit your Response | November 8, 2018 @ 4:00 PM |